






The challenge
At the project kickoff, Sharon M. Gum, CPA, faced a challenge common among smaller practices—they had no digital footprint at all. They captured no organic keywords, generated no inbound search leads, and maintained almost no presence on Google Maps. Their Google Business Profile was unclaimed and mis‑categorized, preventing them from appearing in the map-pack. They had no reviews, so they lacked the trust signals competitors already had. Their Facebook page was misbranded and inactive. These gaps left them invisible to qualified local prospects, even though strong search demand already existed. Firms with basic online setups stayed ahead simply because they appeared where clients were looking.