
The challenge
Marmalade needed to connect with two very different audiences—young drivers and their parents—while delivering measurable growth in conversions. Their paid media efforts focused on search and social platforms, but YouTube remained an untapped opportunity despite its strong potential to boost awareness and engagement.
Using YouTube effectively presented several challenges. The brand faced audience overlap, incomplete tracking, and lower-per-acquisition figures than in search campaigns. Without a well-defined funnel, users moved inconsistently from awareness to conversion, and campaign synergy across channels was limited.
Attribution added further complexity. Video ads were undervalued under last-click attribution models, making it challenging to capture YouTube’s real influence on conversions. The absence of tiered bidding strategies reduced campaign efficiency and made it harder to balance brand awareness with direct conversion goals.
Marmalade needed a comprehensive YouTube strategy to engage audiences throughout the funnel, improve performance efficiency, and fill attribution gaps by tracking both direct and view-through conversion activity.