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When Tilghman Builders contacted me in 2015, they were steady on the operations side but had no marketing system that could grow with them. Revenue was near $1.5 million, primarily from word of mouth. Their work and relationships were strong, yet their marketing didn’t show their value, keeping them tied to smaller, lower‑margin projects.
Their website looked dated, lacked a clear brand, and didn’t push visitors to take action. Without a content plan, it was tough for them to demonstrate expertise or attract larger projects. Their online portfolio felt flat, and their direct mail used old imagery with almost no way to capture leads.
Their digital footprint was thin. Social media activity was sporadic, visibility was low, and they had no nurturing system to stay in touch with homeowners planning major renovations. They were also paying high SEO fees without gains, weak rankings, and few qualified leads. Their offline reputation was strong, yet they needed a modern digital strategy to compete, attract larger clients, and drive sustainable growth.