





The challenge
Trilby Misso Lawyers, a respected Queensland firm, struggled with limited digital visibility and inconsistent client acquisition. Previous social media campaigns generated only moderate results and lacked the performance needed to deliver a meaningful return on ad spend.
In an increasingly competitive legal market, their ad creatives failed to stand out, and budget allocation was inefficient. Campaigns lacked proper audience segmentation and did not distinguish between cold, warm, and conversion-ready leads. This led to poor lead quality, with many prospects failing to convert into paying clients.
Lead costs were significantly higher than industry standards, and reporting provided little insight for strategic improvement. Leadership recognized that without a refined approach, the firm risked losing market share within the personal injury space. They needed a solution that could quickly increase qualified leads and create a scalable, cost-effective system to attract clients consistently — all without raising their advertising budget.